Shipping, Refund, Privacy, Terms (Policies)
📦 Shipping, Refunds, Privacy & Terms
🚚 Shipping Policy
We offer fast, trackable shipping Australia-wide.
-
Orders are processed within 1–2 business days.
-
Standard delivery times are 3–7 business days.
-
Free shipping on orders over $50 AUD.
You’ll receive a tracking link via email once your order is dispatched.
🔁 Refund & Returns Policy
We want you to love your Pulse Labs bottle. If you're not satisfied, we offer a 14-day return window from the date of delivery.
-
Products must be unused and in original packaging.
-
To initiate a return or exchange, contact: support@pulselabs.com.au
-
If your item is defective or damaged, we’ll replace it at no cost to you.
🔒 Privacy Policy
Your privacy matters to us.
We collect only the information needed to process orders and improve your experience. All data is stored securely and will never be shared with third parties without consent.
For more details, please read our full [Privacy Policy].
📄 Terms of Service
By using this website and purchasing from Pulse Labs, you agree to our Terms of Service.
This includes proper usage of our hydrogen bottles and responsible consumption practices.
View our full [Terms & Conditions] for legal details.